The 1-Card

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The 1 Card

Redeem your points for cash coupon, discount, special product and service
Get your points at ZEN and 7 department and specialty stores.

 

ABOUT THE 1 CARD

 

What is The 1 Card

The 1 Card is point collection card which will enhance your shopping experience with points through every purchase at 8 department and specialty stores under Central Retail Corporation, e.g., Central, ZEN, Robinson PowerBuy, SuperSports, B2S, HomeWorks and OfficeMate over 280 branches across the country

Every purchase gets rewards
Rewarding happiness  every purchase from regular priced or discounted items can get you points that can be redeemed for cash coupon, discount or special premium at 8 department and specialty stores. Additionally, points can be redeemed for merchandise and service from leading shops all over the nation
Rewarding convenience fast and convenient point collection by presenting The 1 Card or quoting The 1 Card number (10 digits) or phone number to sales associates before every payment
Id card number can also be quoted to collect point but it is only applicable at Central, ZEN and Robinson
Rewarding collection  point can be collected when purchase with cash, credit card, gift voucher or cash voucher. Every way you pay, every single point is collected
*please check more terms and conditions at sales counter

“Every purchase gets rewards” with The 1 Card points that can be exchanged for cash coupon, discount, special premium, merchandise and service from leading department stores and shops. Always present The 1 Card when making every payment.

 

The 1 Card privileges

  • Earn 1 point for every 25 baht at Central, ZEN, Robinson, Supersports, B2S and HomeWorks
  • Earn 1 point for every 50 baht at PowerBuy and OfficeMate

 

Redeem The 1 Card points for cash coupon, discount, special product and service

  • Redeem every 800 points for 100 baht The 1 Card cash coupon and enjoy more shopping at Central, ZEN, Robinson, PowerBuy, Supersports, B2S, HomeWorks and OfficeMate
  • Redeem every 900 points for 100 baht Spot Rewards cash coupon and enjoy more shopping at Tops and Central Food Hall
  • Redeem discount coupon and premium
  • Redeem merchandise and service from leading shops, e.g., movie ticket, concert ticket, health and beauty package, hotel room, airplane ticket, chain restaurant and many more

 

 

The 1 Card type

There are 4 types of The 1 Card to fulfill every customer’s needs

 

1. Standard The 1 Card

The 1 Card & Spot rewards Dual Card, double the rewards twice the fun, gives you more pleasure in shopping. Point collection is for 2 cards at 1. Get The 1 Card point at 8 department and specialty stores while earning Spot rewards at Tops and Central Food Hall Old card design is as good as the new one. Every feature is the same.
Apply for The 1 Card at Customer Service or Cashier Counter at 8 participating department and specialty stores

 

2. The 1 Card- Expatriates & International Visitors

To welcome foreigners to Thailand, we offer The 1 Card – Expatriates & International Visitors for expatriates living in Thailand and frequent foreign shoppers to collect point at 8 participating department and specialty stores and get at least 5% discount from 7 stores, excluding B2S,only on regular price and participating goods.

    • Central department store : get 5% discount on regular priced merchandise (except items on installment, gift voucher, Central Gift Card, items on sale, items on down payment, Marks and Spencer items, non-participating items and items at shops with red dot sign)
    • ZEN : get 5% discount on regular priced merchandise
    • Robinson : get 5% discount on regular priced merchandise
    • PowerBuy : get 15% discount for Mamaru regular priced items (exclude special price or price ending with number 4)
    • Supersports : get 5% discount for regular priced items (except Supersports Outlets, FIT Sports, Go Sports, New Balance shop, Skechers Shop (only the ones with The 1 Card sign) and Crocs Shop (only the ones with The 1 Card sign)
    • HomeWorks : get 5 % discount on regular priced merchandise except tile products, building materials, kitchen items, electrical items, water pump, PowerBuy items, bill payment. The discount is not valid with payment by Diner’s Club and American Express
    • OfficeMate : get 5% discount on OfficeMate brand, e.g., OfficeMate / Wescott / Ativa / Smart Value / Value Choice (except copy paper)

Apply for The 1 Card at Customer Service Counter at 8 participating department and specialty stores

 

3. The 1 Card- Central Y Club

A card for teenagers at 13-22 years of age, The 1 Card Central Y Club offers special 5% discount at every Central department store and collects point at 8 participating stores.
Join this hip club click  www.centralyclub.com

 

The 1 Card Application

How to apply for The 1 Card

Apply for The 1 Card at Central, ZEN, Robinson, PowerBuy, SuoerSports, B2S, HomeWorks and OfficeMate nationwide. Application fee of 50 baht is applied at

    • Cashier Counter : easy and convenient way to get instant point collection and instant rewards
    • Customer Service Counter: card application, new card application in case of lost card, change of personal information, point checking, any issues regarding the use of card can be solved and assisted here

Special! Simply apply for digital The 1 Card via website and 50 baht application fee will be waived. Click here to  apply

 

Point Reward

How to collect The 1 Card point

Present The 1 Card every time before payment or quote 10-digit The 1 Card number to sales associates at Central, ZEN, Robinson, PowerBuy, SuperSports, B2S, HomeWorks and OfficeMate over 280 branches across the country

If you forget the card or the card number, please inform sales associates of your name and last name , identification number, mobile phone number at cashier or customer service counter so they can search the number for you. This way you will not miss your chance of collecting point from your purchase

  • Fast point collection all in one account from purchases at Central, ZEN, Robinson, PowerBuy, Supersports, B2S, Homeworks and OfficeMate over 280 branches across the country

Department/specialty stores 

Spending (baht) 

Point 

Central, ZEN, Robinson, SuperSports, B2S and HomeWorks  25 baht  1 point 
PowerBuy and OfficeMate  50 baht  1 point 

*Please check your name and last name at the bottom of sales slip after every purchase. The company refuses to adjust any points back to your account when The 1 Card is not presented, The 1 Card number is not quoted or wrong The 1 Card number is quoted before any payment.

  • Point will expire every 2 years. The company will process point every end of the year
  • Point can be collected from both regular priced merchandise and discounted items with every form of payment ,e.g., cash, credit card, gift voucher or cash coupon

The 1 Card Point Redemption

You can simply redeem The 1 Card point from various convenient channels any time any where

    • Point Redemption Counterat Central, ZEN, Robinson, PowerBuy, SuperSports, B2S,Homeworks and OfficeMate
    • Participating shops  Required documents to redeem points are
    • 1. The 1 Card
    • 2. Identification card, government official card, passport or any other card with cardholder’s photo on the card
    • The 1 Card website  Register on the website and select to check the most updated point balance. Self-redemption is also available on website
    • The 1 Card Mobile Application  Easier way to redeem point on your smart phone and free download at App Store or Google Play

 

The 1 Card point checking

Check before shop via these convenient channels

    • At the bottom of sales slip : check end of sales slip from 8 participating stores. Your point will be under your name at the end of the receipt
    • Customer Service Counter  : present The 1 Card or quote The 1 Card number at customer service counter at 8 participating stores
    • SMS : type 10-digit The 1 Card number and send to 4264011 (3 baht / time)
    • The 1 Card Call Center : Call 0 2660 1000 everyday from 9 am – 10 pm
    • The 1 Card website  : log on to the website to check point balance  click here
    • The 1 Card Mobile Application  : download application and log in through The 1 Card Mobile Application in iPhone and Android. Then go to Points menu to check point balance. For more details  click here

 

Point Processing

    • Point balance appears today is as of yesterday. Today’s point will be shown tomorrow
    • Point redeemed will instantly be deducted from the account (exception: point checking in sales slip will show today’s point redeemed at the bottom of sales slip tomorrow)
    • Redeemed point will be deducted based on first in first out basis

Point will expire every 2 years. The company will calculate and deduct point every end of the year. For example, points from purchase in 2012 will expire on December 31, 2014.

 

The 1 Card Terms and Conditions

    • Present The 1 Card or quote 10 digit The 1 Card number to sales associates before making payment to earn point
    • Point can be collected with every payment , e.g., cash, credit card, gift voucher or cash coupon
    • Check name-last name and/or The 1 Card number on sales slip after every purchase

When purchase is completed and The 1 Card number has not been quoted, the company will not adjust points to the account

    • Latest point balance is as of yesterday. Point from today’s purchase will be shown tomorrow
    • Before redeeming point, please present The 1 Card along with id card or other card with the cardholder’s photo
    • Redeemed Point will instantly be deducted from the account
    • Redeemed Point will be deducted based on first in first out basis
    • Point will expire every 2 years. The company will calculate and deduct point every end of the year
    • Point cannot be transferred to other account
    • The 1 Card is not a credit card and cannot be used like one
    • In case The 1 Card is lost or stolen, 50 baht fee will be applied in order to get a new card
    • The 1 Card has no expiry date unless the company announces cancellation
    • The 1 Card can be used at department and specialty stores under Central Retail Corporation Ltd Thailand only
    • The company reserves the right to cancel or change terms and conditions without prior notice