the1card-thaithe1card-eng

Redeem your points for cash coupon, discount, special product and service
Get your points at ZEN and 7 department and specialty stores.

THE 1 CARD

01

What is The 1 Card?


02

The 1 Card privileges


03

Redeem points


04

The 1 Card type


05

The 1 Card Application


06

The 1 Card Point Redemption


07

The 1 Card point checking


08

The 1 Card Terms and Conditions


01

What is The 1 Card?

The 1 Card is the loyalty program which members are able to collect points through every purchase from business units under Central Group, redeem points for cash coupon or discount when making payment at Central Department Store, Central Embassy, ZEN, Robinson Department Store, Supersports, B2S, homeWorks, Thai Watsadu, baan & Beyond, Central Online, Power Buy, OfficeMate, Central Marketing Group (CMG), FamilyMart, Central Food Hall, Tops market, Tops SUPERSTORE, Tops superkoom, and Tops daily.

Get more special privileges from The 1 Card business partner; Caltex station, travelling, entertainment, beauty, financial, restaurant, hospital, music school, sports etc.

02

The 1 Card privileges

Thailand

Every 25 Baht = 1 point** at:

  • Central Department Store, Central Embassy (participating shops), ZEN, Robinson Department Store, Supersports, B2S, homeWorks, Baan&BEYOND, Central Online, FamilyMart, and Central Marketing Group (CMG)

Every 25 Baht spent = 1 point. Any fractional points will be carried to the next purchase at:

  • Central Food Hall, Tops Market, Tops SUPERSTORE, Tops superkoom, Tops daily and Tops Online

Every 50 Baht = 1 point** at:

  • Power Buy, OfficeMate, and Thaiwatsadu

** Partial points will not be carried to the next purchase

International (valid for The 1 Card physical card only)

Every 1 euro = 1 point at:

  • Italy – la Rinascente (11 stores) Milan, Rome (2 stores), Florence, Catania, Cagliari, Palermo, Genoa, Padua, Monza, Turin
  • Germany – KaDeWe (Berlin), Oberpollinger (Hamburg), and Alsterhaus (Munich)

Every 7.5 DKK = 1 point at:

  • Denmark – ILLUM (Copenhagen)

03

Redeem points

Redeem The 1 Card points for cash coupons and discount for products and services purchase from business units under Central Group and participating partners

Every 800 points = 100 Baht The 1 Card cash coupon

  • Central Department Store, ZEN, Robinson Department Store, Supersports, B2S, homeWorks, Thaiwatsadu, Baan&BEYOND, Central Online, Power Buy, FamilyMart, and OfficeMate

Every 80 points = 10 Baht
Every 200 points = 25 Baht
Every 400 points = 50 Baht
Every 800 points = 100 Baht

  • FamilyMart, Central Food Hall, Tops market, Tops SUPERSTORE, Tops superkoom, Tops daily, and Tops Online

Redeem for more privileges at participating stores

  • Get movie ticket, concert ticket, beauty package, hotel room, plane ticket, dine in leading restaurants and many more.

04

The 1 Card type

Standard card

The 1 Card points can be redeemed for cash coupon and discount from business units under Central Group, includes The 1 Card Thailand and international partners. Points will expire every 2 years. The Company will void all expired points on 31 December of the second year.

  • Apply The 1 Card physical card at:
    – Cashier counter
    – Customer service counter and point redemption counter
    – Participating stores
    Presenting/stating your The 1 Card number, telephone number, ID card number (choose one) every time when making payment
  • Apply The 1 Card virtual card at:
    https://www.the-1-card.com/Register/Index
    Members will not get The 1 Card physical card, but card number will be sent later which can be use immediately after purchase as well as the physical card.

International visitors / expatriate card
See more details at https://www.the-1-card.com/about_the_1_card/expatriate

05

The 1 Card Application

Where to apply?
Customer service counter at every Central Department Store, Central Embassy, ZEN, Robinson Department Store, Power Buy, Supersports, B2S, homeWorks, Baan & Beyond, OfficeMate, Thaiwatsadu, FamilyMart, Central Marketing Group (CMG), and Tops.

06

The 1 Card Point Redemption

Redeem The 1 Card points for cash coupons and discount for products and services purchase from business units under Central Group and participating partners

Every 800 points = 100 Baht The 1 Card cash coupon

  • Central Department Store, ZEN, Robinson Department Store, Supersports, B2S, homeWorks, Thaiwatsadu, Baan&BEYOND, Central Online, Power Buy, FamilyMart, and OfficeMate

Every 80 points = 10 Baht
Every 200 points = 25 Baht
Every 400 points = 50 Baht
Every 800 points = 100 Baht

  • FamilyMart, Central Food Hall, Tops market, Tops SUPERSTORE, Tops superkoom, Tops daily, and Tops Online

Redeem for more privileges at participating stores

  • Get movie ticket, concert ticket, beauty package, hotel room, plane ticket, dine in leading restaurants and many more.

07

The 1 Card point checking

  • The 1 Card website – Log in the website to check your point balance.
  • The 1 Card Mobile Application – Download application and log in via The 1 Card Mobile Application (available for iOS and Android).
  • The 1 Card Facebook fanpage – See more promotions and activities on Facebook fanpage and check your points.
  • Customer service counter and point redemption counter – Present The 1 Card or quote The 1 Card number at customer service counter.
  • SMS – Type 10-digit The 1 Card number and send to 4264011 (3 Baht/sms)
  • The 1 Card call center – Call 0-2660-1000 daily from 9.00 am. – 10.00 pm.

*Latest point balance is as of yesterday. Point from today’s purchase will be shown tomorrow

08

The 1 Card Terms and Conditions

  • Present or state your The 1 Card number, telephone number, ID card or passport (for expatriates and international visitors only) to staff to earn points before making a payment.
  • Valid for all payment methods: cash, credit card, gift voucher or cash coupons.
  • Check your name, surname, and The 1 Card number on the sales slip after each purchase. The Company will not adjust points if your card number is not quoted to the cashier or when the wrong number is quoted.
  • Point balance appears today is as of yesterday. Today’s point will be shown tomorrow.
  • State The 1 Card number or present your The 1 Card along with ID card/passport (for expatriates and international visitors only) for point redemption.
  • Point redeemed will be deducted from the account instantly.
  • Point redeemed will be deducted based on first in first out basis.
  • Points will expire every 2 years from the latest date of purchase. The company will void all expired points at the end of second year.
  • The 1 Card points cannot be transferred to other The 1 Card user’s account.
  • No card replacement fee for lost or damaged card. Please obtain your new card at customer service counter at department stores under Central Group.
  • The 1 Card has no expiry date unless the company announces cancellation.
  • The 1 Card can be used at department and specialty stores under Central Group in Thailand, international, and participating partners only.
  • The company reserves the right to cancel or change terms and conditions without prior notice.